Cookie Policy

Last updated: 1 November 2026

This policy explains how Platform 11 (“we”, “us”) uses cookies and similar technologies on platform11.co.uk.

What are cookies?
Cookies are small text files stored on your device when you visit a website. They help the site work, remember your choices and show us how the site is used. Some similar technologies, such as your browser’s local storage, work in a similar way and are covered by this policy too.

Cookies we use

Strictly necessary cookies
These are needed for the site to work, so they can’t be switched off. They make the basket, checkout and order pages work, keep the site secure, help prevent fraud and remember your cookie choices. They’re set by Squarespace, which hosts our website and shop.

Analytics and performance cookies
These help us understand how visitors use the site, such as which pages are viewed and how people find us, so we can improve it. They’re only used if you accept them. They’re set by Squarespace.

Marketing cookies
We don’t use marketing or advertising cookies, and we don’t track you across other websites. If that changes, we’ll update this policy and ask for your consent before any marketing cookies are used.

Local storage
Our bespoke journey questionnaire saves your answers in your browser as you go, so you don’t lose progress if you leave the page. This stays on your device, isn’t sent to us until you submit the form, and is cleared once you submit. You can also clear it at any time through your browser settings.

Managing your choices
When you first visit, a banner lets you accept or decline non-essential cookies. You can change your choice at any time by clearing the cookies for platform11.co.uk in your browser settings, which will show the banner again. You can also block or delete cookies in your browser settings, but some parts of the site, such as checkout, may not work without strictly necessary cookies.

Third-party services
Squarespace, which provides our website, shop and checkout, may set its own cookies. Its use of cookies is covered by its own privacy policy.

Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.

Contact us
If you have any questions about our use of cookies, contact us at travel@platform11.co.uk.

For more about how we handle your personal data, see our Privacy Policy.